Privacy Policy

At Lustra Jewel (“Company”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://lustrajewel.com/ (the “Website”) or purchase from us.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information from you when you interact with our Website, including:

Personal Information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party gateways)

Non-Personal Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data via cookies and analytics

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Providing customer service and support

  • Sending order confirmations, shipping updates, and promotional emails

  • Improving our Website and product offerings

  • Detecting and preventing fraud or unauthorized activity

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers)

  • Legal authorities when required to comply with applicable laws

All service providers are contractually obligated to protect your data and use it only for specific services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and personalize content. You can adjust your browser settings to refuse cookies, though some site functionality may be affected.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy, or as required by law (e.g., tax or accounting records).

6. Security of Your Information

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted and handled by secure third-party platforms.

7. Your Rights (U.S. & California Residents)

If you are a California resident, you may have the right to:

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Opt out of the sale of your data (we do not sell data)

To make such a request, please contact us at: contact@lustrajewel.com.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with an updated effective date. Continued use of the Website means you accept any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Lustra Jewel

Address: 964 Ruby Dr, Vacaville, CA 95687

Phone: (707) 452-0251

Email: contact@lustrajewel.com